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臺灣的惡習,高官的嘴臉 December 15, 2015

Posted by hslu in Taiwan, Travel.
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I like to ride Taiwan’s high speed rail line (台灣高鐵)when I traveling to other parts of Taiwan from Taipei because it almost always on time, safe, cheap and fast.

People in Taiwan are very proud of themselves because they believe Taiwan is an advanced soceity: polite, considerate, rich, highly developed and well educated.

But, occasionally, the beautiful façade is punctuated by ugly facts which makes one doubt the validity of that claim. Maybe the nation hasn’t completely gotten rid of its repugnant past or the bad habits are hard to kill.

On 12/09/2015, a morning south bound train of the Taiwan’s high speed rail line was delayed by 2.5 minutes at the main station in Taipei. There was no announcement about the reason for delay. About four hundred or so passengers on board just waited believing it might be caused by safety concern or scheduling adjustment.

Well, the train was actually waiting for company CEO who was late getting to the train station.

image

The face of a Taiwan's elite manager

What was even worse than the initial ‘crime’ was, after the incident was known to the public, the company denied the delay was caused by its CEO’s tardiness and refused to apology to the riding public.

Then the CEO and the company changed their minds admitting the impropriety and issued an public apology.

The change of heart wasn’t because the CEO felt embarrassed for his foolish action or the CEO believed the subsequent denial was even worse than the ‘crime’ itself. The CEO decided to come out because his superior at the Transportation Department wanted to investigate the incident.

The CEO then said that the incident wasn’t out of ordinary and it was a flexible management decision so that it wasn’t necessary to tell the passengers or report it to the government.

What did this incident tell you about the arrogant CEO himself and the previlege he was so willing to use for his personsl benefit?

He ignored the welfare of his paying customers and refuse to admit his mistakes because he thought his position in the government granted him a special status which, deep in his mind, made him more important than those 400 customers.

I suspect that this attitude is more deep rooted in Taiwanese culture which might permeate through out the Taiwanese soceity.

You see, all the Transportation Department said was that it was inappropriate to delay a train in order to wait for a special guest. The company should review its practice.

In other words, the Transportation Department basically calls it a ‘ No Big Deal’ and the public should get it over with. Fast.

A few days later, the CEO apologized.

Not from his heart, I believe.

His name Is 鄭光遠.

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Comments»

1. mukul chand - December 15, 2015

Great Post.

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